Customer Reviews
(12 customer reviews)
Best stroller for everday use, 2010-08-24
I cannot say enough wonderful things about this stroller! My husband and I wanted an umbrella stroller because we like to travel as light as possible. The less stuff, the better. To accomplish that and actually have what you need, however, you have to plan and research. So we looked and looked online, read Consumer Reports reviews, and talked to people we knew. We found that McClaren might possibly be the only brand that makes an umbrella stroller for use with kids under 6 months of age. One plus for McClaren! Another major plus is how lightweight and yet sturdy the Techno XT is. How about this? My husband is 6'2" and I am 5'5" - and we both love to push it! It turns on a dime. Oh, and the sun shade is huge!
Another reviewer mentioned not putting kids under 3 mos old in it, and I just want to include here that we used a head support insert in this stroller at first. It's a very simple solution that meant we could buy this one stroller and use it for a long, long time.
It's also true that this stroller doesn't have space for holding much in the bin underneath, and it's not balanced to hold much on the handles. So if you want a stroller for mega-shopping, look elsewhere. But if you want an amazing, small, and lightweight stroller - this is it!
Best stroller!, 2010-08-19
Love this stroller! It's so light, easy to fold/unfold. The extended canopy is perfect for blocking out sun from all angles. You definitely get what you pay for when it comes to strollers and this one is worth every penny!
easy , ligth and practical, 2010-08-10
Just one purchase, if you want to buy two or three strollers, you dont need this product.
Great Stroller, 2010-08-09
My baby is 7 months old and she loves it. It is very lightweight and she can lay down very confortable.
My sixth MacLaren, and a real lemon - with *terrible* customer service!!, 2010-07-29
We've owned six (6) MacLaren strollers, including this one.
In spite of the recall, we felt confident in buying another MacLaren for the arrival of our fourth child - and in fact purchased this for the car seat adapter, something MacLaren had never provided in the past.
We used a Graco car seat, the exact model specified on the MacLaren materials and website. The bar that attaches to support the car seat was only initially tight-fitting, and within the first month of use it snapped off multiple times, causing the car seat to nearly fall to the ground. (Thankfully the belt was very firmly attached, so the baby was not injured.) The seat adapter *was* installed exactly as the directions advised, and my engineer husband even tried to determine a better/safer means of using this.
Additionally, the stroller is wobbly; not stable as our other MacLarens have been, and the side 'lock' that is to keep it closed when folded frequently comes unlatched.
My REAL frustration came when I contacted MacLaren customer support. A 'gentleman' (insert sarcasm here) asked me what model of car seat I was trying to install. When I replied that it was a MacLaren-approved Graco model, his response was a request for me to send them the stroller AND the car seat for inspection. Like many families, we have ONE car seat, so it seemed that MacLaren arrogantly expected us to go purchase another while they tried to place blame on another manufacturer's product?
The car seat was (is) in excellent condition, and in fact works beautifully with the UppaBaby Vista that we purchased after the MacLaren nearly dumped our baby on the ground on numerous occasions.
We've yet to receive any form of resolution from MacLaren.
As a British-American family, we're particularly disappointed...it seems that the same flacks advising Tony Hayward have a hand in MacLaren's customer service department. It's a pity to see yet another British company that is so arrogant, unaccountable and unresponsive.
View All Customer